Queuing Theory

BA501 : The Class : POM : Queuing
Queuing Theory

Queuing theory is concerned with the analysis and characteristics of waiting lines. Waiting lines are a common situation, such as cars waiting in line to pay a toll, a customer waiting at the check out stand, or vacationers waiting in line at an amusement park.

Objectives:

The objectives for this lesson are as follows:

1. Define the characteristics of a waiting line system.

2. Analyze and predict the performance of a single server model.

3. Analyze and predict the performance of a multiple server model.

Thought for Today

Use Virtual Conference Center to post questions to help each other solve problems and do assignments. Click on the Communications button above for instructions on your username and password. See the

class calendar for announcements and assignments.

To complete this Topic successfully, please complete the following activities in the order shown below:

Fill out the course evaluation.

Text TEXTBOOK READING : Module D in Heizer and Render

ON-LINE LESSON: Queuing Theory: Introduction and Examples

ASSIGNMENT: Home Work

Look here before beginning quiz if using a telephone modem.

SELF TEST: Practice Quiz

The following is the site for the Institute for Operations Research and the Management Sciences which is the professional organization for management science. Explore the site.

WEB ACTIVITY: INFORMS

Use WebMail to send attachments and/or messages. Put BA501 (last name) Assignment name and number somewhere in the "subject" line of your e-mail. Address to BA501@mail.cba.nau.edu

WEBMAIL: WebMail

Login using the spaces to give your e-mail address (DANA account only) and password. Take the both multiple choice exams associated with each chapter. E-mail the results to yourself (but not me). These exams are found on the web site for the textbook under "Study Guide" for each chapter. Click here to continue.

Once you have completed these activities you should:

Go on to Final Exam
or
Go back to Production Operation Management

Please reference "BA501 (your last name) Assignment name and number" in the subject line of either below.

E-mail Dr. Rakesh Pangasa at BA501@mail.cba.nau.edu
or call (928) 344-7588. Use WebMail for attachments.