doorman_1 HA210
doorman_2 Guest Service Management Guest Service Management
doorman_3 get started hotel_graphic
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syllabus
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HA210
Guest Service Management (3 credits)
A study of the front-of-the-house operations, including bell service, guest reception, and reservation systems.
Prerequisite: HA 100.

To register for this course, visit NAU Online.

If you have already registered and this is your first time in the course, you should:

  1. Make sure you meet the technical requirements listed on the help page and get the required plug-ins.
  2. Make sure you have a required NAU DANA account.
  3. Read Get Started to learn how the course will be delivered.
  4. Look at the overview of the course.
  5. Read the syllabus.

The majority of the coursework can be found within "the class." You can also communicate with others in the course, view additional resources from Cline Library, or get technical help.


Send Email to Dr. Gary Vallen PhD/EdD at Gary.Vallen@nau.edu
or call (928) 523-1702

NAU

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