HRMHA270
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HA270 : The Class : Restaurant Mgt : restaurant

Restaurant Management Systems

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"There are those commentators who insist that the collapse of the U.S.S.R. resulted from the colossal mismatch of the sluggish, centrally controlled Soviet economy vs. the flexibility and technological sophistication required for a nation to function in the modern age - the information age." Julie Woodman, "The Byte Stuff 1991," Restaurants and Institutions

According to Brian Sill, principal of Deterministics, a foodservice management and consulting company:" To compete effectively in the markets of tomorrow, all stages of the restaurant production and service chain must act in concert, so as to ultimately deliver quality products at the right prices to the right guests at the right times. Failure to do so can result in excess inventory, poor food quality, poor guest service, underutilized capacity, and unnecessary cost. Restaurant technology helps management monitor and coordinate these activities in a more timely and focused manner."

This module discusses point-of-sale systems and how to construct and operate an inventory control and menu management system with appendices that provide an overview of restaurant management system applications and a point-of-sale system checklist. The reader also learns about table management systems and home delivery software.

This module is divided into four topical areas:
  1. Point of Sales Systems
  2. Table Management Systems & Home Delivery
  3. Inventory Control System
  4. Menu Management
The lesson objectives for this module are for you to:
  1. Define basic restaurant management systems terminology.
  2. Identify factors that influence the types of technology found in restaurant operations.
  3. Explain the benefits of automating a restaurant operation.
  4. Describe the basic functions found in point-of-sale, inventory control, and menu and table service management systems.
  5. Identify the benefits of integrating various restaurant management systems.
  6. Explain the basic steps in performing common restaurant management system tasks.
    Once you have completed this module, you should:

    Go on to Selecting and Implementing Hospitality Information Systems
    or
    Go back to Hospitality Information Technology II

    Send E-mail to Galen Collins
    or call (928) 523-7333

    NAU

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