Welcome to the next chapter in the Lodging Management section. This one will not be as hard as the previous one. The concepts discussed in this chapter (Chapter 7) are straightforward and much easier to understand.
To complete this Topic successfully, please complete the following activities in the order shown below:
TEXTBOOK READING: Chapter 7, pp 203-243
ON-LINE LESSON: Rooms Division
ASSIGNMENT 1: How Hotels Calculate their Overbooking
GROUP ASSIGNMENT 1: Walking a Guest
WEB ACTIVITY 1: Comparison of Web-based Reservation Systems
Go on to Hotel Operations: Housekeeping, Maintence, & Engineering
or
Go back to Rooms Division
E-mail Lenka Hospodka or call (928) 523-2845 (Lenka Hospodka)
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