HRMHA355
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HA355 : The Class : Overview of Controls

Module 1: Overview of Controls


Food and beverage controls a study of the techniques and procedures used by management to run the operating and financial aspects of a foodservice operation. This is accomplished through accounting and cost systems, procedures, observation and analysis. The food and beverage industry is profitable but highly competitive. Restaurants that are not tightly controlled are prone to failure. Cost and operating controls are needed if a food service operation is going to be able to offer quality food and beverage service at competitive prices while simultaneously providing an adequate profit.. Success requires that restaurant operations be properly managed but also that the operation's numbers be managed.

In this course we will examine the policies, procedures systems, records, reports and analytical techniques used in controlling a typical food service business.

Objectives:
Upon completion of this module you should be able to:

  1. Describe the different types of management controls and the importance of cost controls to a restaurant operation.
  2. Be able to explain the purposes of a well-designed menu and to describe the different factors used in developing menu prices.
  3. Understand the use of forecasts in running the day to day operations of a restaurant and how to use various methods in making forecasts.


Topics

This module is divided into 4 topics. To complete this Module successfully, please complete the topics in the order shown below:

  1. Introduction
  2. Cost Control Concepts
  3. Menu Pricing
  4. Forecasting


Once you have completed this module you should:

Go on to Module 2: Financial Statement and Analysis
or
Go back to Food and Beverage Cost Control

Send E-mail to Marja Verbeeten
or call (928) 523-1921


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