HA401 : The Class : Operations : Guest Service

Topic 1: Rooms and Guest Service


To complete this topic successfully, please complete the following activities in the order shown below:

Photo coutesy of Four Seasons

iconONLINE READING 1: Guest Room Amenities

iconONLINE READING 2: Guest Services



Once you have completed this module you should:

Go on to Topic 2: Food and Beverage
or
Go back to Resort Management

E-mail Lloyd Shelton at Lloyd.Shelton@nau.edu
or call (928) 527-7518


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