Customer Service is critical for companies who want to compete and thrive in the next decade. Customer service differentiates you from the competition!
The following are highlights from our customer service training program customized for Native American front line workers. The entire package contains additional activities to further enhance the learning experience.
We also have a new version of this training: English/Spanish! Check out our brochure...
Click on the arrowhead below to move through the demonstration
| Grace
Marks, Project Director Arizona Hospitality Research & Resource Center Northern Arizona University Box 5638 Flagstaff, AZ 86011 (928) 523-4289 Grace.Marks@nau.edu |
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© 2002 Northern Arizona University, School of Hotel & Restaurant Management