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Generally speaking,
using web sites in scholarly research may be risky. The questions above
address some of the areas of concern you should have about pages you may
use in the course of doing research (much as you would question print resources).
The use of these questions (and the answers you may get) cannot guarantee
that all the sites you use are sources of reliable information, but they
may help eliminate questionable sites quickly. In the broadest terms, the
user will find a web site good to use if it contains the following elements:
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There is no obvious bias.
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The author is evident, as well
as some information as to why the author may be credible in regards to
the web page's topic, and that there is a way to contact the author (by
mail, e-mail, or by phone).
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The page is well constructed, free
of obvious errors, and that there is evidence that the page is maintained.
That implies that the information should be dated, and the date is relatively
current, and that any links attached to the page work. Associated links
should be to pages of similar (or higher quality).
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The url domain can indicate bias
where the web page generally may not. A .com domain indicates that the
page is a commercial one, and may indicate the opinions of a business,
or has as a motivation for sales of products or services.
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A .edu site originates
from the education sector, but may range from various educational levels.
These are pages put up by students, instructors, educational departments,
and researchers. Quality and reliability may vary.
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A .gov site originates
from the government. You may have particular opinions about potential reliability
of such sources, but these sites often contain "official" information that
is used by the citing office, and often other offices, or agencies of the
government.
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A .org site is derived from some sort of organization, and
may reflect that organizations particular agenda.
Consider these questions
when you are evaluating web pages as potentially "reliable" sources of
information:
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Does the title of the web page
suggest any bias towards the information covered?
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Is there evidence of bias within
the body of the web page?
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Is it clear who the author of the
web page is? Is there a way provided to communicate with the author?
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If this page is put up by an organization,
is it clear what the organization is, and what their stand on the issue
is?
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Are you able to find independent
information about the organization from other sources? (This may mean using
non-web based reference tools).
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What sort of domain does the web
page's url come from? Is it a .com, .edu, .gov, or .org?
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Is the information copyrighted?
(This does not imply that the information is in any way more reliable,
but may indicate an "official" position of an organization).
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Is the web page dated? Has it been
updated recently?
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Are there obvious typographical
or factual errors? Is the page messy? Do all of the links work? In other
words, does the page seem to be well sorted, and of sound quality?
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Does the web page feature any advertising?
If so, does it relate to the nature of the site?
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Finally, where does this page fit
in the web generally? Does it link to pages of similar quality? Consider
evaluating those sites as well.
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