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HA400 : The Class : After-Sale : Implementation : After-Sale Service Processes/Conpt |
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HA400 : The Class : After-Sale : Implementation : After-Sale Service Processes/Conpt |
1ST - GATHER INFORMATION AND LEARNING
Audio 1:
None
Text
Reading : AFTER-SALE
SERVICE PROCESSES - Concepts (Part I)
Online Lesson: None
Web Activity 1: None
Group Activity1:
(20 Points) AFTER reading
ALL assignments: Text, Online Lessons, & Web Activities - DISCUSSION:
GO TO VCC: After-Sale Processes
2ND - DEMONSTRATE YOUR LEARNING: ASSIGNMENTS, PROJECTS & EXAMS
HomeworkAssignment 1: (20
Points) Synthesis
Question - P3, S6, T1
Project
Assignment: None
Check
Your Grade: WEB
CLASS
GO TO EXPANDED COURSE OUTLINE
(See Overview of Dates and Assignments Due)
GO FORWARD OR BACK IN COURSE
Go FORWARD
to Topic
2: After-Sale Service Processes - Strategies
(P3, S6, T2)
OR
Go BACK
to Step
6: After-Sale Implementation & Service Management
GO TO: Course Home Page
GO TO: Class Home Page
Send E-mail
to your professor, "Dr. Mac" (Richard G McNeill Ed.D.,
CHME)
or call (520) 523-1713
Copyright © 1999 Northern
Arizona University
Copyright © 2000 Richard
G. McNeill
ALL RIGHTS RESERVED