Share your thoughts on customer service with your class mates
To complete this assignment successfully, you should:
- Study the assignment carefully
- Complete the assignment as directed
Different people have different thoughts on customer service. I thought it would be interesting to begin this topic by having the class share their their thoughts on the topic using the VCC.
Share your insights on the importance of customer service, and customer service horror story and how it changed your view of the company, etc.
