HA442 : The Class : Customer Service : Role of the Customer : Share your views |
To complete this assignment successfully, you should:
I found this interesting article I thought should evoke some interesting exchange between the class on the topic of service.
Point your browser to:
http://www.restaurantreport.com/Greatdebates/service.html
Read the article;
Once you have read the article go to the VCC and voice you opinions on the points raised in the article. What do you think can be done to remedy the problems discussed in the article.
Remember we are here to share thoughts, so no comment is silly or insignificant.