HA442 : The Class : syllabus

Course Syllabus

COURSE NUMBER: HA 442

CREDIT HOURS: 3

PREREQUISITES: HA 350

INSTRUCTOR: W. Rande, Ed.D.

OFFICE PHONE: 523-1710, If I am not in PLEASE leave a message.

EMAIL Wallace.Rande@edu.nau


Course Description:
Restaurant management course is designed as the capstone course for the food service portion of the SHRM curriculum. The course will take a deeper look at topics in foodservice.

Objectives/Content:
1. Make you aware of the scope of the food service industry.
2. Stress the importance of the customer in the design and running of a food service operation.
3. Demonstrate the importance of the concept and location of food service operations.
4. Review the key control areas of the management of food service systems.
5. Show the key points of beverage management in food service operations
6. Tie together the various courses in the curriculum into the development of a business plan and operational procedures for food service operations

My Teaching Philosophy:
My role in the class is as the sharer of knowledge, not just the disseminator or knowledge. You each have personal experiences to contribute to the course. All members of the class, including me, will benefit from your insight shared and participation in the class discussions.

I believe for learning to be effective you must participate in it, NOT SIMPLY be a spectator. The more you participate in the learning process i.e. read the assigned material prior to class, engage in class room discussions on the material, spend time on class projects and assignments, the more you will gain from the course, hence the better grade you will receive.

Should you have any questions concerning your progress, grades, or other issues pertaining to the class, please let me know as soon as possible so they can be addressed accordingly in an efficient and effective manner.

Textbook
Most of the material for the course will be found on the internet
THE RESTAURANT PLANNING GUIDE, 2ND Edition, Peter Rainsford, David Bangs, Jr.,Upstart Publishing Company. I suggest you order the book from www.amazon.com or a similar site on the internet.
Please order now so you will have it when you need it later in the course

Evaluation
Due to the non-traditional form of delivering the material for a web course the method of evaluation also will have to be different. The course is made up of assignments you will do over the course of the semester. Assignments will either receive full credit or will be returned to you to be redone untill it is done properly. There will also be activities where we will use the Virtual Conference Center for discussions.

Your participation grade will be based on you visiting the VCC at least two times for each discussion. I also require you to email me once a week during the semester to let me know how you are doing.

Since I will not have an opportunity to supervise you during tests, the exams will be essay style where you will be able synthesis the material. The answers to the exams

Method of Evaluation: [This will evolve over the course]
Points
Class participation 10% 100
Assignments 30% 300
Business Plan 15% 150
Company Research Project 15% 150
Take Home Final Exam 15% 150

Total 100% 1000

Module Due Dates:

Please note: I have due dates for the completion of each module, not each assignment. 

Work on them at your own pace, just make sure I receive the assignments by 5:00 PM on the due date.

Grade Breakdown
Your Percentage % Your final grade
100-89 A
88-79 B
79-69 C
68-60 D
59-BELOW See You Next Semester

Method of Instruction:
The material for the course will be delivered through the internet. You will become very familiar with your computer and the world wide web this semester. You will be responsible for keeping up with the material.

Your grade will be based assignments, exams and projects. I have found that some students have problems demonstrating their comprehension of the material on exams / quizzes, while some students do well on exams / quizzes. That is why 80% of your grade will be determined by projects designed to have you demonstrate the materials presented in class.

Learning Environment:
The learning environment appropriate for this course is based on a set of assumptions about you as an adult learner. You are responsible individuals and thus aware of your own capabilities associated with learning. Manage your time and resources according to each assignment and to maximize your learning. Using your own personal experiences can enhance learning. Try to share some of you experiences since they combined with your fellow class mates represent a rich pool of resources.

You are a unique individual, and thus your leading process differs from other fellow classmate. Please let me know what I can do to help you learn better. Please discuss with me any special accommodations for note taking or tests you may require. I can assist you in seeking additional information, and reference materials.

The factors for conducive learning will foster the learning process.

These include:
1. the respect for each individual in the class.
2. the importance of honesty and integrity
3. active participation in class discussions,
4. the student's past experience is respected, valued and utilized as a learning resource and,
5. accommodation of unforeseen circumstances

Incompletes:
I look forward to all students completing their course work. However, only those circumstances that follow the guidelines spelled out in the Northern Arizona University undergraduate catalog and/or Student Handbook will be considered as conditions for an incomplete grade.

Disability Statement:
Any student who may need additional help under the ADA guidelines can approach your instructor in regard to your concerns.

Final Exam
YOU ARE RESPONSIBLE FOR ALL of the material presented in class including all the class assignments; lectures, guest speakers, videos readings from the text and outside sources, [whether discussed in class or not]

You are responsible to keep up with the assigned readings of the course. The readings will follow the order of the course outline. The dates for the quizzes and exams will be announced, therefore make-up quizzes or exams will not be given unless your have a documented excuse, letting me know of your absence prior to the date of the exam or quiz.

Course Policy on Academic Honesty Policy (Cheating)
I trust you and want to be able to trust you. This section must be included on the syllabus to ensure that there is no misunderstanding of the severity of this issue. The university can best function and accomplish its objectives in an atmosphere of high ethical standards. It expects all students to contribute to such an atmosphere in every way possible and especially by observing all accepted principles of academic honesty. It is recognized; however, that a large university will include a few students who do not understand, appreciate, and practice these principles. As a consequence, alleged cases of academic dishonesty will inevitably occur, and students will be accused. The faculty of SHRM shares this concern regarding academic honesty. As a result, we, the faculty, encourage students to contribute to "an atmosphere of leaning and high ethical standards."

Cheating, plagiarism, and other acts whether intention or not that compromises the academic integrity of this course, will not and can not be tolerated at Northern Arizona University or SHRM. These offenses will be dealt with severely under the guidelines of the Arizona Board of Regents policies and NAU code of conduct.

TO MAKE IT EASIER FOR ME AND FOR YOU: Your best protection is to not even give me the opportunity to suspect you of cheating.

Some Additional Thoughts
By semester's end, I want you to be able to say, " I learned a great deal in because of Senior Seminar Class." In my opinion, the likelihood of this happening depends on many things. From your perspective, I submit that it depends most of all upon YOU.

I believe that you are, in a sense, my customer / guest. As my customer / guest my responsibility is to do what I can do to help you get the most out of the class. You need to let me know what I need to do to help you get the most out of the class. I also believe that NO ONE CAN MAKE YOU LEARN. I intend to create, and sustain an atmosphere of open communication and mutual respect, which promotes learning opportunities for everyone in the class.

As such, you will periodically be asked, "How's it going?" throughout the semester. I hope you will tell me when I ask. I further invite you to let me know even when I am not formally asking...via Email, phone calls, and visits before and after class and during my office hours.

While I believe I can not make you learn. I do have the responsibility t influence you to choose to learn ( i.e. through the readings, videos, guest speakers, class activities, projects and exams). I pledge to approach your opportunity to learn with enthusiasm and energy -- will you do the same?

Good luck this semester

Go back to Advanced Food And Beverage Management

Send E-mail to Dr. Rande or call (520) 523-1710

Copyright 1999 Northern Arizona University
ALL RIGHTS RESERVED