Review Questions

1. What is EDI?

2. Why is it important to investigate a system's interface options before purchasing?

3. What does the term connectivity refer to?

4. Identify three basic factors which caused hotel telepone departments to lose money before 1981.

5. Identify the basic functions performed by a call accounting system.

6. Describe the developments that opened up the door to operator service providers.

7. What is the difference between a direct dial long distance phone call and a "zero" long distance phone call?

8. What are the advantages of an electronic locking system?

9. What is the difference between a one-way and two-way communication lock?

10. What systems can be interfaced to an electronic locking system?

11. What are the two types of digital locking systems used by electronic in-room safes?

12. Identify the components of an integrated fire safety system.

13. Identify three systems that can be interfaced to a property management system for the purpose of posting charges to guest folios.

14. Describe the benefits of a posting interface.

15. How does operating a non-automated bar and a microprocessor-based vending machine differ?

16. What are the benefits of a self check-in/check-out terminal?

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