| ACROSS | DOWN |
| 1 A circuit board that enables a PC to be connected to a LAN | 2 Guest uses in-room TV to checkout |
| 3 Combination of telecommunications and data processing | 4 Network management function |
| 6 Uses telephone lines to transmit documents | 5 Links personal computers |
| 8 Refers to the degree to which hardware, software, & databases can be linked | 7 Calls sent over lowest cost route |
| 12 System equipped with intelligent detection devices | 8 Cable television wire |
| 15 AHMA computer interfacing standards initiative | 9 CAS feature that detects whether a call was answered |
| 16 Uses the infrastructure and standards of the Internet | 10 Type of conferencing that enables a user to record a detailed video |
| 19 WAN processor that sends data over a single high-speed line | 11 System that enables call rating |
| 22 Provides a set of tools for finding & sharing information located on the network | 13 A cable composed of glass fibers carrying both analog and digital signals |
| 26 Any system for communicating over a long distance | 14 World's largest wide area network |
| 27 Identifies the extension from which the call is placed | 17 Type of locking system where door locks are wired to a central PC |
| 29 Allows users to send paperless messages over a network | 18 Links computers over a great distance |
| 30 Converts analog signals into digital signals | 20 Refers to the manner in which workstations are cabled |
| 33 A type of server that does not send the whole file back to a workstation | 21 WAN processor that performs communication-related tasks |
| 34 Telephone wire used in a LAN | 23 Permits workstations to be connected to a central hub |
| 35 Used when line usage is low | 24 Outgrowth of answering machine |
| 37 Type of network where shared resources are located on any workstation | 25 Line leased from carrier |
| 39 Manages the exchange of files in a LAN | 28 Enhanced version of a magnetic stripe card |
| | 31 This is typically the first place someone will look for information on the Internet |
| | 32 Enables the transfer of files from one inter-connected computer to another |
| | 36 Interface between PMS and restaurant |
| | 38 System encodes new lock combinations on keycards |