Lesson

I. FRONT OFFICE SYSTEM

A. Guest Registration

B. Room Status and Housekeeping Management

C. Telephone Services

D. Cashiering and Guest Check-Out

II. NIGHT AUDIT

A. Recording All Transactions

B. Posting of Room and Tax

C. Producing a Trial Balance

D. Generating Reports and Updating Statistics

E. Night Audit Steps

When you have completed this lesson, go to the next assignment.

Send E-mail to Galen Collins
or call (928) 523-7333