HA270 : The Class : Property Management : Reservation System : Questions

Review Questions

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1. What factors influence the types of technology found in hotels?

2. What is a property management system?

3. Describe the basic functions performed by a reservation system/

4. What module prefills the reservation screen with information about a guest's prior stay?

5. What type of information is collected when selling an individual reservation?

6. How does selling individual reservations differ from selling group reservations?

7. What reservation availability screen is used to maintain the tight inventory control?

8. What module records all deposits received and generates refunds when it is interfaced with an accounts payble module?

9. Identify the three basic purposes of a travel agent module.

10. What is the difference between a central reservation service and an independent reservation service?

11. Describe the flow of reservation information between a property reservation system, central reservation system, airline reservation system, and Internet reservation system.

12. What are the advantages of an independent reservation service?

13. What computer aided program determines whether the pricing and room allocation for a particular rate or market segment should be increased, decreased, or closed based upon an analysis of demand?

14. What are the primary advantages of a yield management system?

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