1. What is software?

2. What is the difference between system and application software?

3. Give a few examples of general-purpose and industry-specific business applications.

4. What are the responsibilities of a programmer?

5. Name three programming languages.

6. Distinguish between a low level and high level language.

7. What is the purpose of a flowchart?

8. Identify and describe common flowchart symbols.

9. What is the difference between custom software and prepackaged business applications?

10. Describe the potential impact of programming language advancements on software development.

11. What four primary tasks does an operating system perform?

12. What are the most commonly used operating systems for hospitality applications?

13. What are three basic types of operating systems?

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