1. Distinguish between data and information.

2. Describe the four basic phases of an information system.

3. Why is feedback necessary for operational control?

4. What is a computer? Describe its basic components.

5. What are the four classifications of keyboard keys? Identify one key that would fall under each classification.

6. What is the most common input device used in hospitality operations?

7. What is the difference between secondary and primary storage?

8. What is the difference between a floppy and a hard disk?

9. Identify three things that can damage a floppy.

10. Identify two factors that determine hard disk capacity.

11. Why are magnetic tapes only used for making daily backups?

12. Identify the three print quality classification. Which type of print quality is most appropriate for rough drafts and fast food receipts?

13. Identify three factors that impact computing speed.

14. What type of printer is required when generating multiple copies of forms that use carbons?

15. What type of printer would you recommend for printing food orders? Guest folios? Important business documents?

16. Identify three common printer problems.

17. What is the main alternative to magnetic storage?

18. What can be done to prevent the burning of images on a monitor screen?

19. Describe three factors that impact the quality of screen images.

20. What is a multimedia application?

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