Lesson

I. ADVANTAGES OF COMPUTERIZING INFORMATION PROCESSING (look at hotel case studies)

A. Improved Labor Productivity and Organizational Efficiency

B. Enhanced Decision-Making Capability ( see decision support systems
and knowledge management)

C. Reduced Operating Costs

D. Increased Information Accuracy

E. Increased Revenues

F. Greater Guest Satisfaction

G. Improved Controls

II. TECHNOLOGY AND INFORMATION

A. Organizing Information to Enhance its Usefulness

1. category

2. time

3. location

4. alphabet

5. continuum

VI. DATA MINERS (also see Data Warehouse)

VII. TAKING FULL ADVANTAGE OF INFORMATION TECHNOLOGY (see leveraging technology)

A. Organizational Structure

B. Communication

C. Standard Operating Procedures

D. Computing Platforms also (see open system and standards)

III. EXECUTIVE INFORMATION SYSTEMS

When you have completed this lesson, go to the next assignment.

Send E-mail to Galen Collins
or call (928) 523-7333