1. What computer system has multiple users sharing one CPU?

2. What type of computer system is commonly used at the property level?

3. What title is commonly used for the person in charge of managing the information system at the property level?

4. Identify the personality traits an information system manager should possess. Which one do you feel is the most important?

5. Define hardware and software?

6. What term refers to employees who know how to operate a computer?

7. Which information system manager responsibility involves the allocation of computer resources?

8. Where should backups of the database be stored?

9. What employees should receive computer training? What two factors have complicated training in the hospitality industry?

10. Identify three characteristics of a well-managed system.

11. What is the purpose of building an information plan?

12. What are the three roles that IS management can play in an organization?

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