LESSON OUTLINE

I. WHAT TYPE OF SYSTEM WILL YOU MANAGE?

A. Stand-alone personal computer (PC)

B. Local Area Network

C. Multi-user System (see minicomputer and mainframe)

II. WHO SHOULD MANAGE THE INFORMATION SYSTEM?

See the Articles on How to Become an Effective IS Manager

See Articles on Career-related Information

III. WHAT ARE THE INFORMATION SYSTEM MANAGER'S RESPONSIBILITIES?

See Job Description of CIO

A. Understanding How the Information System's Hardware and Software Function

B. Configuring the Information System for Optimal Performance

C. Evaluating System Performance

D. Training System Users

E. Guarding and Preserving the System

F. Maintaining a System Library

G. Building an Information Plan

IV. WHAT IS THE INFORMATION SYSTEM FOCUS?

See Articles on Hot Topics

A. Reactive

B. Proactive

C. Coordinative

V. CHARACTERISTICS OF A WELL-MANAGED SYSTEM

See the Hospitality Information Technology Association

See the Hospitality Financial and Technology Professionals

See the Hospitality Online and Ideas and Trends Page for reports from Leading Hospitality Consulting Firms

See Index for Business Technology Journals and Magazines

Listen to CNET Radio Broadcasts using RealPlayer

See Forbe's Technology Articles (e.g., The Next Information Revolution by P. Drucker, 1998)

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When you have completed this lesson, go to the next assignment.

Send E-mail to Galen Collins
or call (928) 523-7333

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ALL RIGHTS RESERVED