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Knowledge
Groups not only go through stages, there are times when they function very well, and other times when issues or
individual needs interrupt the competence of the group. The following chart suggests ways to examine team concerns
and move the group past snags.
|
|
Critical questions |
Indicator of problems |
|
P |
Productivity |
Is the group doing enough?
Are these goals or objectives |
Frustration
Concern over deadlines One person doing it all |
|
E |
Empathy |
Do members feel comfortable with each other? |
Tenseness in meetings
Frustration expressed Gossiping, undercurrent |
|
R |
Roles/goals |
Do members know what is expected? |
Confusion about priorities
Arguments over ideas Leadership issues |
|
F |
Flexibity |
Are members open to outside suggestions,
contributions? |
Fault finding with rest of class
"We-they" statements Dyads flourish or "odd man" |
|
O |
Openness |
Do people say what they think?
Can members express needs? |
Lack of debate
Air is "thick" |
|
R |
Recognition |
Do members praise each other?
Are achievements appreciated? |
Backbiting
Sarcasm Competitive sense |
|
M |
Morale |
People like coming to meetings
Tardiness is minimal |
Members come on time
Members meet outside of class |
Is Your Group Involvled in the Circle of Discontent?
Directions: Discuss each area. If issues emerge, develop a goal to address concerns
P |
Productivity
Goal |
Issues |
|
E |
Empathy
Goal |
Issues |
|
R |
Roles/goals
Goal |
Issues |
|
F |
Flexibity
Goal |
Issues |
|
O |
Openness
Goal |
Issues |
|
R |
Recognition
Goal |
Issues |
|
M |
Morale
Goal |
Issues |
Vision
- Clear-everyone knows what is involved
- Motivating value - all memebers feel engaged and committed
- Attainable - everyone stays motivated
- Evolves - reflects changes and insights as they develop
(West, 1994)
How does the group rate on chararcteristics of a healthy vision?
|
Working Group or Team?
- Working group interacts to share information but does not hve realistic shared overall purpose
that requires team work
- There is no real common purpose, and efforts to find or build one fail
- The potential team is working to improve group performance but has not developed a plan for accountability
- A real team is committed to common goals and is accountable to each other for working together
- A great team not only is a real team, with all the characteristics noted, but also is committed to the
growth, development and well-being of each member of the team. (Katzenback & Smith, 1993)
Do you have a group or a team?
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Once you have finished you should:
Go back to Lesson
2
E-mail J'Anne Ellsworth at Janne.Ellsworth@nau.edu
Copyright © 2000
Northern Arizona University
ALL RIGHTS RESERVED
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