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BA501 : The Class : POM : Queuing : Home Work
Queuing Theory- Home Work

To complete this assignment successfully, you should:

  1. Study the assignment carefully.
  2. Use Excel to complete your assignments.
  3. Send the Excel file as an attachment through WebMail .


§ Queuing Theory §

Assignments


WebMail Send  to your instructor a single Excel file (including written answers) as e-mail an attachment through WebMail. addressed to BA501@mail.cba.nau.edu and put BA501 (last name) Assignment name and number for either below. somewhere in the e-mail "subject." If you have any questions on this home work, please e-mail me with questions (include POM501).    Here is the Excel file for this assignment.  Use "save as" to save it to your computer or to a floppy.

Assignment – Queuing Theory

1. Two technicians, working as a team, monitor a group of 5 computers that run an automated manufacturing facility. It takes an average of 15 minutes (exponentially distributed) to adjust a computer that develops a problem (4 computers an hour). Computers run for an average of 85 minutes (Poisson distributed) without requiring adjustments. For this problem, M = 2 (two technicians). Determine the following:

 

* The average number of computers waiting for adjustment.
* The average number being adjusted.
* The average number of computers not in working order.

2. At the start of the football season, the ticket office gets very busy the day before the first game. Customers arrive at the rate of 4 every 10 minutes, and the average time to transact business is 2 minutes. What is the average number of people in line? What is the average time that a person will spend at the ticket office? What proportion of time is the server busy?

3. A car wash is open 6 days a week, bit its busiest day is always Saturday. From historical data, it is estimated that dirty cars arrive at the rate of 20 per hour all day Saturday. With a full crew working the hand-wash line, it is figured that cars can be cleaned at the rate of one every 2 minutes. One car at a time is cleaned. Assuming Poisson arrivals and exponential service times, what is the average number of cars in line? What is the average time that a car waits before it is washed? What is the average time that a car spends in the service system. What is the utilization rate of the car wash? What is the probability that no cars are in the system?


Once you have completed this assignment you should:

Go on to Queuing Theory- Self Test Look here before beginning quiz if using a telephone modem.
or
Go back to Queuing Theory: Activities and Assignments


Please reference "BA501 (your last name) Assignment name and number" in the subject line of either below.

E-mail Dr. Rakesh Pangasa at BA501@mail.cba.nau.edu
or call (928) 344-7588. Use WebMail for attachments.

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