HRMHA355
Help Requirements Syllabus The Class Library Communicate Instructor
HA400 : The Class : After-Sale : Service : Group Assignment 1

VCC Discussion: After-Sale Service and Relationships - P3, S6, T2

To complete this assignment successfully, you should:

  1. Study the assignment carefully
  2. Complete the assignment as directed


HOW HAS THIS SALES CLASS HELPED YOU TO SYTEMATICALLY SELL "INFLUENCE?":

Do you Plan to be a Leader?

If so, you must recognize that you can't be a leader without followers. Followers must be influenced by your actions to "buy" your leadership. Influence and Selling? Can you influence one time and then forget about maintaining and further intensifying the relationships with your followers?

Do you Plan to Ever Change Jobs, Be Promoted, or Start Your Own Business?

If so, you must recognize that others "buy" your personal ability to productively produce something, manage others, or your ability to effectively use venture capital to create a successful business. Is Influence and Selling involved here? Are ongoing relationships needed?

The Key to Developing and Maintaining Relationships is in your "after-sale" or "after-influence" service. Here is the arena where relationships are built.

Let's go to the VCC and Discuss!

 


Once you have completed this assignment you should:

Go back to Service and the Salesperson

Send E-mail to Richard G McNeill Ed.D., CHME
or call (520) 523-1713


NAU

Copyright © 1999 Northern Arizona University
ALL RIGHTS RESERVED