Hi!
Doctor Mac here.
Welcome to another session of Hospitality Sales Management

This is

PHASE ONE: Personal and Professional Strategy

Step # 1: Professional Management

Topic 5: Hospitality Salespeople and Organization

In the last topic, you learned about the job of the Director of Sales. Your knowledge of the boss's expectations is essential since successful salespeople performance is measured against the standards set by the boss.

In this topic you will learn how the Director of Sales organizes his or her salespeople and department in order to achieve organizational objectives. Additionally, you will learn and explore some of essential professional skills that are the hallmark of successful salespeople.

The purpose of this topic is to continue your professional management education. Successful results come from skilled people organized in an effect way.

When you have completed this topic, you should:

1. Understand basic organizational structure of a typical hotel sales department and
2. Know the essential skills required of a professional salesperson.

Close

We have just completed the final topic of Step # 1 of the consultative selling model. Professional Management requires that salespeople continuously improve. Understanding essential professional skills and effective organizational structure has continued your journey.

The next topic is the first topic of Step #2 in our learning journy. Step # 2, Personal Management focuses on your personal development and improvement program. Topic # 1, of Step #2, Professional Selling and Your Career, discusses the dimensions of a career in sales and it's connection to rising toward top management of an organization..

So, let's get to work!

This is Dr. Mac saying, "Persevere and be of good cheer!"