HOSPITALITY SALES MANAGEMENT

HA- 400


ROLE-PLAY COURSE PACKET


 

PHOENIX DOWNTOWN COMPETITION SURVEY

Competition for the Hyatt Regency Phoenix is from those downtown hotels that are attractive to the same market segments that the Hyatt pursues. A common mistake is to believe that any surrounding hotel is "competition," however, only those market segments that might be attracted to other hotels classifies these hotels as true competitors.

The Hyatt Regency Hotel is one of two major "convention" hotels in the downtown Phoenix area which attract "conventions." There are other smaller hotels which do serve as "overflow" for major meetings and also may be considered "competition for small meetings. The following shows surveyed competitors:

 

QUOTED GROUP RATES (IN DOLLARS) FOR HOTEL GUEST ROOMS

NOTE: The following rates are simulated for this role-play exercise

HOTEL
SINGLE OCCUPANCY
DOUBLE OCCUPANCY
PARKING CHARGES
AIRPORT TRANSPORT
Hyatt Regency 125 135 Free Free
Marriott 135 145 $9.00 $12.00 each way
Sheraton 140 150 $8.00 $8.00 each way
Hilton 140 155 $8.00 $10.00 each way

All room rates are subject to the local hotel/motel room tax which is an additional 8%. In addition, all billings must have a 6% sales tax added (This sales tax is not applied to the hotel/motel tax and does not apply to gratuities).