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| HA340 : The Class : Intro : Role of Customer : Journal Reading |
Concept of service in the hospitality industry
Click on the concept of service article and read. Be sure to double click on
all of the thumb nail diagrams of the graphics. This will increase the size
of the graphics so you can read them.
Concept
of service in the hospitality industry
Go on to Assignment 1
or
Go back to Topic
3: Role of Customer