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CLASS HOME PAGE
FALL 2004
Video Introduction & Welcome to the Course By Your Professor, "Dr. Mac"
SCROLL DOWN TO "SITE MAP" TO "HOTLINKS" TO COURSE
"SITE MAP"
(Below are "HOTLINKED" Windows for Everything You Will Need for This Course)
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QUICK START - CLICK HERE: ASSIGNMENTS & DATES (See Full Assignments & Calendar of Dates) |
COURSE
NAVIGATION MAP:
(Blue Headers in Each Column Indicate the Content Under Each - Live Links Take You Where You Want to Go)
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2.0 COURSE CONTENT 2.1 PHASE I Step # 1 - Professional Management Step # 2 - Personal Management
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3.0 SPECIFICATIONS 3.1 COURSE ASSIGNMENTS Syllabus - Overview & Policies Overview ENTIRE Course - Full Outline with Calendar of Dates
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4.0 COMMUNICATIONS 4.1 CHECK GRADES Grading Criteria (How Course is Graded)
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2.2 PHASE II Step # 3 - Product/Service Management Step # 4 - Customer Management |
3.2 EXAMS WEB CLASS has no Exams |
4.2 DISCUSSION Virtual Conference Center (VCC)
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2.3 PHASE III Step # 5 - Presentation Management Step # 6 - After-Sale Management
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3.3 PROJECTS "Industry Interview Project" Specifications "Capstone Project" Specifications
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4.3 FEEDBACK
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2.4 PHASE IV Step # 7 - Metrics & Evaluation Step # 8 - Continuous Quality Improvement
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3.4 ROLE-PLAYS Role-Play "Site Map"(Instructions) Use these for VCC Role-Play Discussions |
4.4 HELP Getting Started (Course Requirements) Professor - Send E-mail or See His Web Site Ask Dr. Reilly or See His Web Site |
(Use to ensure that we are all on the same time for assignments and any exams)
Send E-mail
to your professor, "Dr. Mac" (Richard G McNeill Ed.D., CHME) or call
(928) 523-1713 or Fax: (928) 523-1711
GO FORWARD OR BACK IN COURSE
RETURN TO: Course Home Page
Copyright © 1999 Northern
Arizona University
Copyright © 2000 Richard
G. McNeill
ALL RIGHTS RESERVED