HRMHA355
Help Requirements Syllabus The Class Library Communicate Instructor

HA400 : The Class : After-Sale : Implementation :  After-Sale Service Processes/Conpt

 

(P3, S6, T1)

Phase 3: ACQUISITION AND MAINTENANCE STRATEGY

Step 6:  After-Sale Implementation & Service Management

Topic 1: After-Sale Service Processes -Concepts


YOU ARE HERE: Course Home Page > Class Home Page> Phase 3> Step 6> Topic 1


1ST - GATHER INFORMATION AND LEARNING


icon Audio 1: None

icon Text Reading : AFTER-SALE SERVICE PROCESSES - Concepts (Part I)

icon Online Lesson:  None

icon Web Activity 1:  None

icon Group Activity1: (20 Points) AFTER reading ALL assignments:  Text, Online Lessons, & Web Activities - DISCUSSION:

                               GO TO VCC: After-Sale Processes


2ND - DEMONSTRATE YOUR LEARNING:  ASSIGNMENTS, PROJECTS & EXAMS


icon HomeworkAssignment 1: (20 Points) Synthesis Question - P3, S6, T1

iconProject Assignment: None

iconCheck Your Grade:  WEB CLASS

                                     


 

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(See Overview of Dates and Assignments Due)

GO NOW!


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Go FORWARD to Topic 2: After-Sale Service Processes - Strategies (P3, S6, T2)

 

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GO TO: Class Home Page

 


E-MAIL YOUR PROFESSOR

Send E-mail to your professor, "Dr. Mac" (Richard G McNeill Ed.D., CHME)
or call (520) 523-1713

 


 

Copyright © 1999 Northern Arizona University
Copyright © 2000 Richard G. McNeill
ALL RIGHTS RESERVED