HRMHA355
Help Requirements Syllabus The Class Library Communicate Instructor

HA400 : The Class : After-Sale : Service : After-Sale Service Strategies

 

(P3, S6, T2)

Phase 3: ACQUISITION AND MAINTENANCE STRATEGY

Step 6:  After-Sale Implementation & Service Management

Topic 2: After-Sale Service Processes - Strategies


YOU ARE HERE: Course Home Page > Class Home Page> Phase 3> Step 6> Topic 2


1ST - GATHER INFORMATION AND LEARNING


icon Audio 1: None

icon Text Reading : AFTER-SALE SERVICE PROCESSES - Strategies (Part II)

icon Online Lesson:  None

icon Web Activity 1:  None

icon Group Activity 1: (20 Points) AFTER reading ALL assignments:  Text, Online Lessons, & Web Activities - DISCUSSION:

                               GO TO VCC: "After-Sale Strategies"


2ND - DEMONSTRATE YOUR LEARNING:  ASSIGNMENTS, PROJECTS & EXAMS


icon HomeworkAssignment 1: (20 Points) Synthesis Question - P3, S6, T2

 

iconProject Assignment: None

iconCheck Your Grade:  WEB CLASS


CONGRATULATIONS YOU HAVE FINISHED THE COURSE!

 


 

GO TO EXPANDED COURSE OUTLINE

(See Overview of Dates and Assignments Due)

GO NOW!


GO FORWARD OR BACK IN COURSE

Go FORWARD to Step 7: Evaluation and Improvement Strategy (P4, S7, T1)

 

OR

Go BACK to Step 6: After-Sale Implementation & Service Management

 

GO TO: Course Home Page

GO TO: Class Home Page

 


E-MAIL YOUR PROFESSOR

Send E-mail to your professor, "Dr. Mac" (Richard G McNeill Ed.D., CHME)
or call (520) 523-1713

 


 

 

Copyright © 1999 Northern Arizona University
Copyright © 2000 Richard G. McNeill
ALL RIGHTS RESERVED