Welcome Transcript
WEEK 5
PHASE ONE: Personal and Professional Strategy
Step # 2: Personal Management
Topic 2: Essential Personal & Team Skills
Input (9/22/99)
Introduction
Hi!
Doctor Mac here.
Welcome to another session of Hospitality Sales Management
This is
PHASE ONE: Personal and Professional Strategy
Step # 2: Personal Management
Topic 2: Essential Personal & Team Skills
Body
In the last topic, you learned, first about career path in sales, second, how sales is influening skills and thus is essential to most professional careers, and third, you acquired some basic tools to actively manage any career path that you might seek
In this topic you will learn specific personal management skills necessary for salespeople and also necessary for all professionals.
The purpose of this topic is to continue your development as a professional by emphasizing that management of self and personal management underlies all successful professional careers.
When you have completed this topic, you should:
- Know the five essential personal development skills of sales and selling that are needed to achieve a high degree of professionalism.
- Be familiar with your own personal level of self-esteem -- the key ingredient for success.
- Understand the basics of interaction with and leadership of teams -the major means of implementing consultative selling.
Close
In this topic, you learned about the general personal skills needed to success in selling or any other career.
The next topic, # 3, Ethics, we begin a focused discussion of key personal skills that will make or break any professional career.
So, let's get to work!
This is Dr. Mac saying, "Persevere and be of good cheer!"
Reading time: Approximately 2 minutes.
Once you have finished you should:
Go back to Essential Personal & Team Skills
Send E-mail to Richard G McNeill Ed.D., CHME
or call (520) 523-1713
Copyright © 1999
Northern Arizona University
ALL RIGHTS RESERVED
