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BA501 : Help : Help
Help

To register for this course, visit NAU Distance Learning .

If you have already registered and this is your first time in the course, you should:

  1. Make sure you meet the technical requirements listed on the help page and get the required plug-ins.
  2. Make sure you have a required NAU DANA account.
  3. Read Get Started to learn how the course will be delivered.
  4. Look at the overview of the course.
  5. Read the syllabus.
  6. Complete the Web Course Boot Camp.
  7. E-mail Dr. Pinto from your DANA account to receive the username and password for the course.

    The majority of the coursework can be found within "the class." You can also communicate with others in the course, view additional resources from Cline Library, or get technical help.

    This page is designed to provide technical assistance with this web based course. If you need help with the materials being taught in this course, review the material in question, check the Conference center, or contact the instructor.


    New to the Web?

    Visit the NAU ITS (Information Technology Services) Academic Computing Help Desk. You can call the support desk at 1-888-520-7215 or locally at (520) 523-9294 or Send email to help@dana.ucc.nau.edu


    Computer Hardware and Software

    To take advantage of the multi-media elements in this web site, it is recommended that you have at least the following:

    • Intel Pentium PC or better, or Macintosh PowerPC or better.
    • Modem (28.8 speed), or other connection to the internet.
    • Sound capabilities (i.e., audio card & speakers).
    • Monitor capable of displaying at least 256 colors.
    • Mouse and Keyboard.
    • Windows 95/98/NT PC operating system, or Macintosh System 7 or higher.
    • The assumption is made that you have a working knowledge of the Microsoft Office 97 spreadsheet Excel 97 and word processor Word 97 (or the same for Office 2000).  You must have a copy of this software or be able to use a NAU lab where the software is installed. Instructions will be given for any specific assignment, so you do not need to know the all the features of the software.  All Word and Excel documents found at this site are saved in the formats for Word 97 and Excel 97 and will open in Office 2000. You must use a browser with javascript capabilities.  In general, Internet Explorer 3.0 and above along with Netscape 3.01 and above will work.  The latest version of either of these browsers should be used when possible.  They can be download free in most cases. The web site is view best on Windows 95 or above. You will need to have the True-Type font symbol (here in a zip file )installed on your computer (most Windows PC have it already).


Browser

The latest versions of and can be downloaded and used for free from the NAU ITS Download site.

ITS Download Site

Throughout the course, you may be asked to send email to the instructor or other students. Make sure your browser is configured properly.


Student Internet Access

New students are required to obtain an account on the student unix computer DANA. DANA gives NAU students, who agree to abide by proper ethical standards, access to the internet including electronic mail, the Cline library on-line catalogue, world wide web home pages (httpd), and usenet news.

Accessing these sort of Internet services requires establishing an electronic identity (essentially an electronic mail address). This can be done by acquiring a computer account on the DANA machine. Any currently enrolled student, who is willing to use these resources responsibly, is permitted an account on the DANA machine.

If you are using an internet service provider (IPS) and their e-mail, please have your DANA e-mail forwarded to your IPS account.

It is recommended that you use NetScape 4.7x (not 6.x) to view this site and open files in Word or Excel. Internet Explorer 5.x may give you an error message such as "Enter Network Password" or "Please enter your authentication information." Click "cancel" and the file should open.

If you are an Arizona Resident, NAU has several local modem pools throughout the state. If these modem numbers are not local to your area, you should select a local internet service provider (ISP) to avoid long distance phone charges.

You are responsible for paying any phone charges (long distance and local) and ISP fees incurred as a result of taking this web course.


Plug-ins

The plug-ins required for this course are listed below. Unless noted otherwise, all plug-ins are available on the internet for free.

Though each plug-in differs, you will generally need to download and then install each plug-in before you can use it.

For each type of plug-in a small sample file has been created. Click the links to these files to see if you can view each media type.

Please reference "BA501 (your last name) Assignment name and number" in the subject line of either below.

E-mail Dr. James V. Pinto at BA501@mail.cba.nau.edu
or call (928) 523-7356. Use WebMail for attachments.

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