HA400 : The Class : Customer Management : Database :  Customer Database Mgt

(P2, S4, T2)

Phase 2:  SUPPLY AND DEMAND STRATEGY

Step 4: Customer Management

Topic 2: Customer Database Management

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Audio 1:          None

Text Reading : Customer DataBase Management - READ TEXT ONLINE

Role-Play Reading: Role-Play Ib - Learn about How Salespeople prepare for a Selling Presentation: Writing a Proposal & Transmittal Letter

.........................................a. What is a Proposal? CLICK HERE.

.........................................b. What is a Letter of Transmittal? CLICK HERE.

Online Lesson:  None

Web Activity 1:  None

Group Activity1: (20 Points) AFTER reading ALL assignments:  Text, Online Lessons, & Web Activities - DISCUSSION:

                               GO TO VCC: Writing Proposals accompanied by Transmittal Letters - Purpose of?

HomeworkAssignment 1: ALL CLASSES: Synthesis Question - P2, S4, T2                                    

Project Assignment 1: "Interview Project" - Click Here for Specifications

Check Your Grade:  WEB CLASS

Go FORWARD to Topic 3: Building and Maintaining Relationships(P2, S4, T3)

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