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BA501 : The Class : POM
Production and Operation Management


Operations is an exciting area of management that has a profound effect on production and productivity. Operations management includes a blend of topics from accounting, industrial engineering, management science, and statistics. Operations management jobs can be challenging, important, and rewarding, and can lead to successful careers. Even if you are not employed in the operations area, the concepts can often be applied to other disciplines, and can help you understand how the discipline functions and impacts your life (Heizer and Render, 1999).

The major topics in production operations management include Total Quality Management, Statistical Control Processes, Control Charting, Queuing Theory, Forecasting, Production Planning, Inventory Management, and Just in Time strategies.

myPhlipIn addition to the material available at this web site, you will use myPhlip provided by Prentice Hall. MyPhlip is an interactive web site specfically covering the contents of the Heizer/Render (POM) textbook assigned in this course. The is no charge for the use of this site. At the web site for the textbook, click the cover of the Heizer/Render textbook. Under Student Login, find "First time user? Students register here." Click the link and fill out all information requested. The next time you login using the spaces to give your e-mail address (DANA account only) and password. Take the both multiple choice exams associated with each chapter. E-mail the results to yourself (but not me). These exams are found on the web site for the textbook under "Study Guide" for each chapter. Click here to continue.

It is recommended that you use NetScape 4.7x (not 6.x) to view this site and open files in Word or Excel. Internet Explorer 5.x may give you an error message such as "Enter Network Password" or "Please enter your authentication information." Click "cancel" and the file should open.

Objectives:

1. Study text material and on-line material to gain a beginning knowledge level in production operations management.

2. Work specific problems in each topic area.

3. Utilize Excel to solve problems in POM.

4. Fill out the course evaluation.


Topics

This module is divided into 7 topics. To complete this Module successfully, please complete the topics in the order shown below:

  1. Total Quality Management
  2. Statistical Control Processes
  3. Forecasting
  4. Production Planning
  5. Inventory Management
  6. Just in Time
  7. Queuing Theory


You should now:

Go back to Quantitative Methods and Planning


Please reference "BA501 (your last name) Assignment name and number" in the subject line of either below.

E-mail Dr. Rakesh Pangasa at BA501@mail.cba.nau.edu
or call (928) 344-7588. Use WebMail for attachments.

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