HRMHA355
Help Requirements Syllabus The Class Library Communicate Instructor

HA400 : The Class : Step 8 -

Continuous Quality Improvement

 

(P4, S8 )

Phase One (P4):  Evaluation and Improvement Strategy

Step 8 (S8): Continuous Quality Improvement (CQI) Management 

 

 


YOU ARE HERE: Course Home Page > Class Home Page> Phase 4> Step 8



Reminder: WEB CLASS, ALL ASSIGNMENTS ARE DUE ON THE FRIDAY OF THE WEEK ASSIGNED AT 5:00 PM
Phase I - Personal and Professional Strategy
 
Step 1: Professional Management (Weeks 1- 4)
Topics (1-5)
Step 2: Personal Management (Weeks 5 & 6)
Topics (1 - 4)


 

Phase II - Supply and Demand Strategy

Step 3: Product/Service Management (Week 7)
Topic (1)
Step 4: Customer Management (Weeks 8 & 9)
Topics (1 - 3)

 

Phase III -Customer Acquisition and Maintenance Strategy


Step 5: Presentation Management  Weeks 10 - 13)
Topics ( 1 - 4)
Step 6: After-Sale Implementation & Service Management (Week 14)
Topics (1 - 2)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Phase IV - Evaluation & Improvement Strategy

Step 7: Evaluation and Improvement Strategy (Weeks 15 & 16)
Topics (1 - 2)

END OF FORMAL CLASS

THE FOLLOWING IS THE STEP YOU ARE WORKING ON!

Optional:

 



CONGRATULATIONS! 

YOU HAVE COMPLETED HOSPITALITY SALES MANAGEMENT HA-400

 

You can Return to the Course Home Page or

Visit Dr. Mac's Home Page

(See what other Resources he has available for your "sales career development)


GO TO EXPANDED COURSE OUTLINE
(See Overview of Dates and Assignments Due)

Go Now To Expanded Outline!
 

 


SEND E-MAIL TO PROFESSOR

Send E-mail to "Dr. Mac," (Richard G McNeill Ed.D., CHME)
or call (520) 523-1713


GO BACK TO MAIN COURSE HOME PAGE

Once you have finished you should:

Go back to Hospitality Sales Management

 

 


NAU

 

Copyright 1999 Northern Arizona University
Copyright 2000 Richard G. McNeill
ALL RIGHTS RESERVED









 

 

 

 

 

 

 

Step 8: Continuous Quality Improvement Management

Topics

This module is divided into 4 topics. To complete this Module successfully, please complete the topics in the order shown below:

  1. Personal and Professional Continuous Quality Improvement (CQI)
  2. Hospitality Sales Internships
  3. Networking and Making Industry Contacts
  4. Your Career in Hospitality Sales

Once you have completed this module you should:

Go on to Continuous Quality Improvement Management
or
Go back to Convention and Group Planning (Hospitality Sales Management)

Send E-mail to Richard G McNeill Ed.D., CHME
or call (520) 523-1713


NAU

Copyright © 1999 Northern Arizona University
ALL RIGHTS RESERVED